Cancer Information Service

Cancer Information Service (CIS) provides accurate, comprehensive and easy-to-understand information on all cancers and community cancer-related services and resources by toll-free telephone 1 888-939-3333 or online at cancer.ca.

CIS is more than a helpline. Trained information specialists provide the most up-to-date information in a supportive manner that is easy to understand. Inquiries cover many other topics, such as clinical trials, managing pain and side effects, nutrition, complementary and alternative therapies.

CIS is tailored to provide cancer information and services relevant to local communities across Canada in English and French as well as with interpretation available in over 100 languages. There is an extensive selection of cancer publications, many of which have been translated to meet the needs of multicultural communities.

Address / Contact Info

Canadian Cancer Society BC & Yukon
565 W 10th Ave Vancouver, BCV5Z 4J4

Phone Numbers

Cancer Information Service : 1-888-939-3333
Division Office : (604) 872-4400
Fax : (604) 872-4113

Service Details

Web Links

Location Map

Other Programs from This Organization

Camp Goodtimes Camp Goodtimes provides a safety-focused, medically supervised, fun and recreational experience for children and teens affected by cancer and their families.
Canadian Cancer Society Get trusted cancer information, locate community services, find help with travel & accommodations, borrow wigs & prosthesis, talk to someone who’s been there, adjust to life after treatment.
Jean C Barber Lodge Affordable accommodations located across from the BC Cancer Agency – Vancouver Centre. A home away from home during cancer treatment with meals and support services.
New Normal Adjust to life after breast or colorectal cancer.
Peer Support If you’re a resident of Canada, 18 years and older, who has been diagnosed with cancer, or you’re caring for someone with cancer, you can speak over the phone with a trained volunteer who has gone through a similar experience. Our volunteers are specially trained cancer survivors or caregivers with a wide range of cancer experiences and life stories who can share insights and ideas for coping during your cancer experience. You’ll have the chance to talk with a peer who will listen with empathy and respect. And you’ll have an opportunity to gain hope and encouragement by hearing someone else’s story.
Run to Quit Run to Quit pairs the quitting expertise of the Canadian Cancer Society with Running Room’s learn to walk or run 5km clinics. The program greatly increases a person’s chances of quitting smoking while raising their physical activity level.
Travel Treatment Fund Limited, short-term financial assistance to cover a portion of cancer-related transportation and accommodation expenses.
Vancouver Island Lodge Affordable accommodations located across from the Royal Jubilee Hospital and within walking distance to the BC Cancer Agency. A home away from home during cancer treatment with meals and support services.
Wigs and Breast Prosthesis Banks Offering a wide range of donated wigs, headwear, permanent prostheses and bras to cancer patients throughout BC who have undergone surgery and cannot afford the cost of a wig or prosthesis.

This program was last updated on 22 Aug 2016.