Office of the Ombudsperson

If you think a provincial government ministry or public agency has treated you unfairly, the Ombudsperson may be able to help. The Office of the Ombudsperson receives enquiries and complaints about the practices and services of public agencies within its jurisdiction. Their role is to impartially investigate these complaints to determine whether public agencies have acted fairly and reasonably, and whether their actions and decisions were consistent with relevant legislation, policies and procedures. Their services are provided free of charge.

Address / Contact Info

2nd Floor, 947 Fort Street Victoria, BCV8V 3K3

Phone Numbers

toll free : 1-800-567-3247
Fax : (250) 387-0198

Web Links

Location Map

This program was last updated on 21 Sep 2018.